Workflow Studio Fundamentals - Demo/Practice

[scant]

Workflow Studio Fundamentals - Washington course Lesson 5

Step 3 Find the playbook named Incident Response Demo and select it.

I requested an instance within the course, however I cannot perform step 3 as the requested playbook does not exist in the instance.
What am I doing wrong?
How am I able to go through the practice without this?
I have no filters and have do nothing with the instance so far, simply requested and opened.
also I already terminate and requested a new instance - same issue.

[Tanushree Maiti]

Hi @scant 

Just saw similar kind of post.

If playbook is not available, raise a case with Now learning support within Servicenow University.

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

https://www.servicenow.com/community/training-and-certifications/workflow-studio-fundamental/m-p/348...

[scant]

@Tanushree Maiti I have raised a case. Thank you for the tip

[scant · Accepted solution]

After creating a case I was provided with the solution to enroll in the newer version of the course.
The instance created always has the most recent version and is then not compatible with the course.