Workflow Studio Fundamentals - Demo/Practice

scant · 3 weeks ago

Workflow Studio Fundamentals - Washington course Lesson 5

Step 3 Find the playbook named Incident Response Demo and select it.

I requested an instance within the course, however I cannot perform step 3 as the requested playbook does not exist in the instance.
What am I doing wrong?
How am I able to go through the practice without this?
I have no filters and have do nothing with the instance so far, simply requested and opened.
also I already terminate and requested a new instance - same issue.

scant · 2 weeks ago

After creating a case I was provided with the solution to enroll in the newer version of the course.
The instance created always has the most recent version and is then not compatible with the course.

View solution in original post

Dr Atul G- LNG · 3 weeks ago

what is step number 3? any screenshot?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Dr Atul G- LNG · 3 weeks ago

You can try repair the plugin as well

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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scant · 3 weeks ago

This is what is stated in the course

Dr Atul G- LNG · 3 weeks ago

It looks like it is missing. You can try repairing the Playbook plugin in the lab instance, or log a case with Now Learning for further support.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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