Workflow Studio Fundamentals - Demo/Practice

scant
Mega Contributor

Workflow Studio Fundamentals - Washington course Lesson 5

Step 3 Find the playbook named Incident Response Demo and select it.

I requested an instance within the course, however I cannot perform step 3 as the requested playbook does not exist in the instance.
What am I doing wrong?
How am I able to go through the practice without this?
I have no filters and have do nothing with the instance so far, simply requested and opened.
also I already terminate and requested a new instance - same issue.

6 REPLIES 6

Dr Atul G- LNG
Tera Patron

what is step number 3? any screenshot?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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You can try repair the plugin as well

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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scant_0-1779804388754.png

This is what is stated in the course

It looks like it is missing. You can try repairing the Playbook plugin in the lab instance, or log a case with Now Learning for further support.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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