Workflow Studio Fundamentals - Demo/Practice

scant
Mega Contributor

Workflow Studio Fundamentals - Washington course Lesson 5

Step 3 Find the playbook named Incident Response Demo and select it.

I requested an instance within the course, however I cannot perform step 3 as the requested playbook does not exist in the instance.
What am I doing wrong?
How am I able to go through the practice without this?
I have no filters and have do nothing with the instance so far, simply requested and opened.
also I already terminate and requested a new instance - same issue.

6 REPLIES 6

Tanushree Maiti
Giga Patron

Hi @scant 

 

Just saw similar kind of post.

If playbook is not available, raise a case with Now learning support within Servicenow University.

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

 

 

https://www.servicenow.com/community/training-and-certifications/workflow-studio-fundamental/m-p/348...

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

@Tanushree Maiti I have raised a case. Thank you for the tip