- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-23-2017 07:56 AM
Hi I was look if I can get RITM variables on report to Requested Item table . Has anyone tried yet.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-23-2017 07:58 AM
Hi Mukesh,
Yes you can do it . choose 'question' field in the right bucket . and give appropriate item name to get the list of desired variables. and you can add them into bucket
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-23-2017 07:58 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-23-2017 11:08 AM
Hi Mukesh
To report on the variables efficiently, you would want to create a database view between the sc_item_option, sc_item_option_mtom, and task tables. I remember answering such a question previously: Re: Reporting on Service Catalog Variables. I hope this helps
Regards
Shahid
EDIT: Missed out on a table and providing link to more up to date documentation: Report on service catalog variables