Agent Client Collector for Visibility (ACC-V) Patching

[Moe9]

Greetings,

When you deploy an agent as part of ACC-V on a host machine (e.g. Windows Server), how is patching of that agent handled, if needed? 

[Severin Launiau]

@Moe9: there are several options. My recommendation is to use the same approach you take to deploy the agent. FYI the ACC plugins are refreshed as you upgrade them on your instance, so normally you don't need to upgrade the agent itself as often. See the webinars from KB1122613 where I covered those mechanisms in details.

[Moe9]

Thanks @Severin Launiau for sharing the KB article, it had very good information. However, I did manage to find the answer through a subsequent video (that you hosted) that shows how the agent would be upgraded - So thank you! 😊

ITOM Visibility & Governance - How to deploy and manage Agent Client Collector at scale