User Activity
03-14-2025
Hello, Is there a way to assess in ServiceNow when a specific role is assigned to a user, what modules/tables they would have access to? For example a user is requesting the cmdb_inst_admin role (for IntegrationHub ETL), which is comprised of the fol...
01-23-2025
Hello, Currently we have the IT Operations Management Visibility product implemented, and we are mainly using it for Discovery & SGCs. My question is, does this subscription include the activation & use of Service Mapping – or would this incur an add...
Greetings, When you deploy an agent as part of ACC-V on a host machine (e.g. Windows Server), how is patching of that agent handled, if needed?
06-10-2024
Hello, Is it a MUST to map Technical Services (TS) to Technical Service Offerings (TSO) and THEN map them to Application Services (AS)? Is it possible to have TS mapped directly to an AS (i.e. not have a TSO)? Any pitfalls with taking this approach?
