Analytics console error on Service Portal after Xanadu

PavelP
Mega Sage

Hello,

after upgrading our instance on Xanadu, we encountered our instance giving us multiple "There is a Javascript error in your browser console" messages. These messages were showing only to admins.

 

On checking the console, we found the error was likely related to SN Analytics functionality, and after disabling the "glide.analytics.enabled" property, the messages disappeared. 

 

Assuming we want to keep using the analytics functionality, what would you suggest for troubleshooting this issue? Thanks in advance for your help.

 

PavelP_0-1728546163346.png

 

Best regards

Pavel

 

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