Hi all,We are in the process of moving from Service Manager to ServiceNow and last weekend was our first attempt at cloning our Production instance to our preproduction (PP) instance.We have set up the proper exclude and preserve entries but we still...
[sys_user_role] テーブルに存在しないロールを指しているACLが存在するかを確認したいです。ACLの詳細画面からロールを確認できますが、詳細画面以外からロールを確認する方法はありますでしょうか?ひとつずつACLの詳細画面を確認しなければならないでしょうか?
I want to change the order of these red circled items, can anyone tell me?Thanks !
I am an ITIL user in multiple assignment groups with multiple roles. I frequently create reports for the assignment groups I am a member of. In Tokyo, fields such as short description were read only access with my access, but since upgrading to Utah ...
After the patch I cant see the application navigator and im not able to search the properties in global search(to disable polaris)
I have upgraded my PDI instance to Vancouver & see that SNow have re-instated the 'Follow' option. 1) How do I get to a list of all my followed items? (Incidents, changes etc)2) How do I get notifications for updates to these items? I have enabled al...
Hello everyone, I've recently upgraded my PDI to the recent release Vancouver Patch 2 HotFix 1 and couple plugins activated which resulted in a 404: The page you are looking for could not be found. error when trying to login into my instance.I tried ...
Has anyone done High Availbilty on Premise - i cant seem to find any details/guide
Hi All, I hope everybody doing good, recently we are upgraded to Vancouver version. In the ESC portal when ever we are trying to search with key it is giving the suggested results and after selection on of suggestion it is going to Record not found. ...
We have upgraded a clone of our PROD instance from Vancouver to Utah.In the skipped records list (Upgrade Details) we found a number of records we reviewed previously when we upgraded from San Diego to Vancouver.Is there any smart way to be able to l...
I noticed a Discuss and Follow button on the Incident and Change Request banner of the form after upgrading to Vancouver. Questions: Is this a new feature of Vancouver? What is the functionality of these buttons? Could someone point me to the docume...
24 * 7 SLA -14days In SLA correlation ID field is populated with change number- To be start Retroactively
I have a customer who is asking about their non-production instance and their storage space. The standard is 4 Terabytes, can it be more?
Our service portal search result when searching for a catalog item is yielding the view below, rather than taking into the normal service portal view.. Anyone else experiencing this issue? Wouldn't advise upgrading to Utah Patch 7 as this is a major ...
