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Assessment Simulator Task 4: Create a Visual Task Board (VTB) from a List

JoseAlejanP
Tera Contributor
1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @JoseAlejanP 

 

 

  • Go to the list view of Incidents.

  • Select the desired State.

  • Right-click on the column header and select "Show Visual Task Board (VTB)" as shown in the screenshot.

 

 

DrAtulGLNG_0-1753883665505.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

Hi @JoseAlejanP 

 

 

  • Go to the list view of Incidents.

  • Select the desired State.

  • Right-click on the column header and select "Show Visual Task Board (VTB)" as shown in the screenshot.

 

 

DrAtulGLNG_0-1753883665505.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

in favourites there is no MyIncidents option

 

qianjing321
Tera Contributor

Hi do you solve the problem ,i also only have found 5 

 

JGeng
Giga Contributor

With my testing result, I think the step 5 in the second subtask should be modified.
"5.Filter out the On Hold incidents."

Should be

"5.Filter out the In Progress incidents.