'Changes to' operator missing in Flow trigger conditions

[JanRasehorn]

Hi guys,

after upgrading my PDI to Australia I miss the "Changes to" operator in the Flow Designer trigger conditions. There is a warning shown for the flows I created under Zurich, that the operator is not recognized and not supported.

Is there any other way intended by ServiceNow to limit the flow execution to situations when a certain value is set rather than just given?

[PoonkodiS]

Hi @JanRasehorn 

Here is the workaround for your issue:

Workflow Studio/Flow designer missing condition operator "'changes', 'changes to', and 'changes from...

Regards,

Poonkodi

[PoonkodiS]

@JanRasehorn 

Flow designer operator is missing after Australia upgrade - Support and Troubleshooting - Now Suppor...

For temporary and permanent fix also refer this one

[JanRasehorn]

thank you your quick reply. I always have issue with accessing those knowledge articles since it reverts to a page that tells I would have no access and need to login with another ServiceNow ID.  Do you see an option to post the details here eventually?

[PoonkodiS]

@JanRasehorn 

This article explains this workaround to solve this issue.

Hope it helps