Decision Table "Default Answer" Issue

[Mukesh Khanna P]

I'm having a decision table which returns assignment group based on checking the condition using string input fields. The decision based on condition are working correctly and sends the assignment group to the script where it is called, but I'm having a requirement to have a default group when all the conditions are failed. I've setup the default value, but the decision table is returning empty/null value when all conditions fail, why is this happening! There is no complex logic/decision criteria involved in my scenario, but still the default answer which is OOTB functionality is not working correctly. 

I really appreciate any help on the above mentioned issue, thanks in advance!

[Omkar Kumbhar]

Hello @Mukesh Khanna P ,

Can you navigate to sys_decision_question table and make the default answer field as true for your default answer requirement. Check if it works.

Thank you,

Omkar

[Mukesh Khanna P]

I just now saw that table and in that some conditions including the default answer true contions are marked as active false, but it is there in the decision table view. Why is this marked as active false, do I need to change that back to true? Is that the UI issue from decision table?

I'm checking a record producer as mandatory field in the decision table, will that affect the default answer as it don't have any condition there? Also I'm seeing the default answer true order as 100, if I make this active do I need to change the order to a number that comes after all conditions?

[Valmik Patil1]

Hello @Mukesh Khanna P ,

you need to add one more decision entry and make it default true.

So that if all the condition fails the default will run.

Thanks,

Valmik Patil

[Mukesh Khanna P]

Please answer the below question for me to understand the decision table for future use, thanks in advance!

1) I'm checking a record producer as mandatory field in the decision table, will that affect the default answer as my default answer marked question don't have any condition there?

2) Also I'm seeing the question created as (default answer true) is marked with order as 100 automatically, is that an issue or will it run at first and doesn't validate any other conditions?