Direct Link is not working on ServiceNow portal after Vancouver Upgrade

Harsha1
Tera Contributor

‎10-19-2023 12:21 AM

Hello Community,

On ServiceNow portal, Direct Link is not working on portal after Vancouver Upgrade.

 

When I am clicking particular tiles or word in that time links is changes in the URL tab. but not redirecting to that page. I am on the initial page only.
After that I refresh that page. then is showing correct page.

and its happening everywhere in the portal.

Is there solution or way to resolve this issue ? I checked widget pages or else where I can check.

 

Thanks & Regards,

Harsha.

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2 REPLIES 2

Carmen Pesce
Tera Contributor

‎11-23-2023 03:33 AM

Hi,
check if roles have been added to the quick link's user criteria by the upgrade.

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BhavikKumaD
Tera Contributor

‎07-03-2024 10:49 AM

@Harsha1 - Did you find the solution? We are also facing similar issues?

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