Field customization is not visible in Analysis information in Problem form

[chaithanya gund]

Hi Team,

In Problem form under Analysis Information Tab Field customizations are not visible in Non-Prod Instance After upgrade.

meanwhile in Prod instance those are Visible where instance upgrade is not completed.

Please Suggest in resolving this issue in Non-Prod Instances.

[Ankur Bawiskar]

@chaithanya gund 

sorry what's your question?

those changes are not reflecting in PROD?

did you ensure the update set is migrated there?

[chaithanya gund]

Hi Ankur, Prod instance is not upgraded to Zurich, the version is Xanadu only. Non-Prod instance is upgraded to Zurich. After Non-Prod Upgrade to Zurich, Option to enter details in Fields under Analysis Information are not Visible.

Whether this issue is because of Upgrade or any issue in Update set Migration?

[Ankur Bawiskar]

@chaithanya gund 

seems that field is readonly and hence no box available for input.

try debugging the client script or UI policy

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