- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-16-2025 08:15 AM - edited 10-16-2025 08:21 AM
Hello - we have this Zurich issue and would apreciate your input.
In Zurich release we observed that Service Catalog type Yes/No variables when leveraged with Flow Designer > Get Catalog Variables action output Runtime Value true/false as opposed to yes/no in Yokohama or Xanadu releases (added some screen shots for context)
Are you aware of some system property that mitigates this issue? Any feedback is appreciated. Thanks all.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-20-2025 01:49 AM
@Ankur Bawiskar @Dr Atul G- LNG @kaushal_snow ServiceNow answered to the HI Case and they do have a property that will revert behaviour.
Add system property "com.glide.hub.flow.catalog_variables.yes_no_as_boolean" and set value to false.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-16-2025 08:49 AM
Also, try repairing or upgrading the Flow Designer plugin once to see if that resolves the issue.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-20-2025 01:49 AM
@Ankur Bawiskar @Dr Atul G- LNG @kaushal_snow ServiceNow answered to the HI Case and they do have a property that will revert behaviour.
Add system property "com.glide.hub.flow.catalog_variables.yes_no_as_boolean" and set value to false.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-20-2025 02:23 AM
So it's a bug.
Which developer would want a Yes/No value to be converted to True/False after upgrade.
It's good that they provided the solution.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
