1.Navigate to Workspace -Open --Software Asset Workspace2.Click on icon named Licence Usage3.Under Reports -Click on Software product lifecycle report and see the issue that no records display in the list4.Now Click on Home icon >Check End of life Pr...
We had set up the Microsoft graph spoke.set up the azure id.and then tried to use the Post incident details action in flow designer for posting the update in incident to the teams channel. but we are getting the below error and it is not working, any...
Hi ,After completing a recent instance clone, I noticed that the UI looks different compared to the source instance. The cloned instance came up using Core UI by default. I updated my user preferences to switch to Next Experience, but the interface s...
Hi Experts,I’ve been assigned to lead the ServiceNow upgrade activity for a new project with around 15,000 active users.We are planning to upgrade our instances from Yokohama to the Zurich release.This is my first time handling a full upgrade, and al...
Hi Team, I am new to servicenow instance cloning and version upgrade.Kindly guide me how can I start for successful path.if any one having in detail documentation please share with me,that would be great and appreciate. Thanks in advance for your sup...
Hi Team, Recently we have cloned dev instance, Header background has updated as per prod. I am trying to change the background color in dev. 1. Theme is created. 2. Style is created 3. then added my style in my theme 4. I have created a system pr...
We have Dev -> Test -> Prod instances, but we also have a fourth Sandbox instance that sits outside our development/promotion path. I suspect I already know the answer to this, but I'll ask anyway:Is it possible to set our Sandbox instance as the Bui...
In our company's ServiceNow environment, text search on an existing table used to work normally. Recently, however, while text search can still retrieve old records from the same table, it fails to find new ones. New records are retrievable using oth...
No Service Now University não consigo concluir a tarefa Tarefa Formulários mesmo apos preencher os campos devidamente.
After upgrade to Zurich , user tried to upload images to db_image table from other instance using xml and found following error messageSkipping record for table db_image and id 235e18620f610110580c95758b767e69 - permission deniedSkipping record for ...
I am using the following external libraries in a ServiceNow widget:https://d3js.org/d3.v7.min.jshttps://unpkg.com/d3-flextree@2.1.2/build/d3-flextree.jshttps://unpkg.com/d3-org-chart@3.1.1/build/d3-org-chart.min.jsCurrently, I have added these librar...
No Service Now University não consigo concluir a tarefa de envio de base de conhecimento mesmo após preencher os campos devidos.
Dear All, One of the issue reported by the user in our ServiceNow Environment which currently upgraded to Zurich last month .Issue was the description details are missing in the incidents in the My requests/Closed call sections in the Service portal....
In our company's ServiceNow environment, text search on an existing table used to work normally. Recently, however, while text search can still retrieve old records from the same table, it fails to find new ones. New records are retrievable using oth...
Hi, We want to reboot our sub-prod and then clone it from prod. After Zboot how a user can login if we do not have data and instance is in OOTB state?
