I created report from sys_store_app table to get the list of updates available for the plugins, However the list has all the plugin names for more than 300, which doesnt have the parent friendly name to understand which application needs update for e...
Hi, My team recently updated our production instance to Zurich. in doing so, we noticed that our dashboards and data visualizations are no longer showing up when we navigate to Platform Analytics > Library > Data Visualizations.I recently updated the...
Hi,We have a situation where two Preserve Data rules are defined on the same table (sys_user) in our application:One rule has one condition (preserves all users)Another have different condition (e.g., only preserve users where certain fields are not ...
Microsoft Edge keeps marking 8.2.1 of ServiceNow Administration Fundamentals On Demand (Xanadu) as suspicious. Has there been any changes to the video? This is my third ServiceNow course and had no issues prior.Thanks
hello Team, We are currently in the midst of a high-priority merger with an acquired company, which is consuming significant resources and attention. Concurrently, the ServiceNow team has requested that we complete the upgrade from Xanadu to Yokoham...
Hello Experts, We have a requirement to upgrade the midserver (From Windows 2012 to 2022) .Now once the required configuration and patching are done by the Wintel team, The status will show as up in the midserver status in Service-now. My questions a...
Currently in the process of upgrading to Yokohama for a customer, but reviewing the changes there are a number of '(empty)' priority skips - has anyone ever seen this/what would cause this? Worth noting customer had a forced upgrade this year. Also,...
Hello ServiceNow Community,I'm seeking advice from anyone who has experience with maintaining the relationship between Agile Boards and Update Sets during production to development environment cloning.Background: Update Set related tables (sys_update...
My instance is under maintainance since a week. Im not able to access my PDI. Is it mandatory to upgrade to Zurich?
I need to fetch the CI Principal Class which is enabled for other tables/classes. i tried to use the below, in this it always return False for all classes. var classNameToCheck = 'cmdb_ci_lb_netscaler'; //cmdb_ci_lp_firewall cmdb_ci_computer var gr =...
After going to Yokohama Patch 7 Hotfix 2 update, the following informational announcement/pop-up has been showing when going to catalog items (also attached): Build and modify items faster with the improved Catalog Builder. How do we turn this announ...
Is there an option in the report(with type donut) to split it into two columns like in the first screenshot? I want to achieve the same layout as shown in screenshot 1.
Hi Team, Client wants to upgrade from Washing to Yokohama, please guide me through the process.How to do the upgrade?What points to consider as pre upgrade activities?What are the post upgrade process?Any other things. Iam completely new to upgrade p...
The Zurich Release is great, however people with the ITIL role are not able to choose and Switch back the Dashboards to the Core UI. I would like to know how can I provide option to the ITIL users in our organization to switch back if required giving...