Resolved! Instance wake up issue
I am trying to wake up my instance from last two days but it is still not waked up and it is just reloading like waking up
Forum Posts
Platform Analytics migration questions and challenges - Bar Chart lost “data details” when converted
Bar Chart lost “data details” when convertedSome widgets lost some of their properties. Attached is a snapshot (before and after) of a bar chart that had “data details” selected on current dashboard and migrated without “data details”. We know how...
PDI Instance is unavailable
Hi,From last one week I am unable to access PDI instance. Whenever I login it will show that PDI instances are under maintenance. But same time when I check with other user for them it is working. Only with my system user issue is there. Even I do re...
Platform Analytics migration questions and challenges - Format widget headers
How do we format filters and widget headings?Change font sizeCenter headingMake heading bold Sample screenshot provided.
Instance offline
hi， I am a beginner and have been learning serviceNow for about 3 weeks.Last week, my PDI was offline and recovered after a day. This week, my PDI has been offline and still not recovered. Is it possible to recover? I think serviceNow is still a...
Resolved! Client Script not working
Hi All , In sc_req_item table. when we open a form for an existing record then if requested for user is vip then the vip icon should display left to the field. But i tried the script and it was not working. Hence kindly help someone and correct the ...
Resolved! Zing Global Search in Xanadu - Adding a table
Hi community Recently I setup a new Xanadu instance for a customer. The customer was using the ticket table and wanted this added to the global search, this shouldn't have been a problem. I had done this quite easily on my PDI instance. However, it...
Washington Dc to Yokohama Update Service portal issue
While Upgrading Washington DC to Yokohama Update Service portal have some issue like only custom widget and Some Style not working how to fix this kindly suggest for this ..?
The company logo is missing in the banner after the upgrade
Hi, Our instance was recently upgraded to Yokohama Patch 1. After Upgrade, the logo and the banner text was missing for all the end users. But it is visible to Admin and ITIL users. I have checked all the Basic configuration, Basic configuration UI16...
Resolved! I cannot access this module "ServiceNow Administration Fundamentals"
I cannot access this module #"ServiceNow Administration Fundamentals"# for the course #"ServiceNow System Administrator by ServiceNow".# Whenever I open the link provided by the course which is "https://nowlearning.servicenow.com/lxp?id=learning_cou...
My PDI instance is not coming up since yesterday
even though I gave been logging every day and doing some or other activity on it... why its not waking up ..have refreshed the instance multiple times.... Is there any maintenance activity going on for PDIs? Regards,Himanshu
My instance will not wake up from hibernation.
My instance will not wake up from hibernation.https://dev201589.service-now.comcan anyone assist here ?
Unable to access Dev Instance
Hello, I'm unable to access my Dev instance since this morning. I was using it until last night. What could have caused the issue? Any thoughts or suggestions will be greatly appreciated. thanks.
Record information missing post upgrade yokohoma patch2
Since we upgraded Yokohama patch 2, the Service Desk team no longer has the ability to see/use the Requester Information tab in the contextual side panel section in the SOW. I have followed the step to activate it-- All navigator menu go to Service ...
Error message when creating new resource assignment "Either a resource or attribute is mandatory"
Hi all, can someone help me with the error message which I am getting when I am creating new resource assignment? Steps to reporoduce, follow the steps on screenshot and press new. Fill out the data and press save, then "Either a resource or attribut...
