Resolved! Pop up Message
I have make attachment mandatory for a record producer, I want to show one msg if user doesn't attach any document.
Forum Posts
Unable to access Demo portal for partner, also not able to log ticket with support
HI, the Demo portal for partner is showing as Instance unavailable as shown in the screenshot. Pls help identify what is causing this, any update in progress?Unfortunately the partner account using which the support portal was being accessed is also...
Deep Dive into AI Agents & Agentic Automation in the ServiceNow Zurich Release
The Future of Workflow Execution: Autonomous, Intelligent, and Business-Centric The ServiceNow Zurich Release marks a pivotal moment in enterprise transformation. For years, ServiceNow has been the backbone of digital workflows, unifying scattered pr...
Certification number is not present in Pearson Vue exams
Hi everyone,I am facing a issue about CAD certification that I got the certificate but no certificate number on it. Instead og number there is only an dash(-). Can anyone help me with this?
Resolved! Change of TimeZone
How do I setup IST(Indian Standard Time) timezone in my new PDI as it is not available here
Technical debt remediation approach
Hi everyone, Customers often raise concerns about low Health Scan scores that don’t seem to improve, even when remediation activities are carried out during continuous improvement cycles. In many cases, the root cause is simple : new technical debt i...
Resolved! change my time zone to Asia/kolkata
i just got my new PDI . how should i change my timezone to Asia/kolkata as it is not available in the available time zone
Security Incident Response
Can someone please provide information of updating of the SIR State Details from NIST 800-61 Rev 2 to Rev 3. I guess is update has been rollout in April 2025
About CAD exam certification
Hi everyone, I have just passed my CAD(Certified Application Developer) on PearsonVUE platform, do anyone have idea of when will i receive my digital certificate(within how many hours) and where will i receive it(via email or ServiceNow Platform).
Transaction Log new ALC's with Yokohama
We recently updated our sub-prod environments to yokohama-12-18-2024. My admin account is now unable to view entries in the syslog_transaction table. Entries are now blocked by 2 new read ACL's. These ACL's contain a Security Access Condition that...
Cancel PoP Up dialog in take survey page
Hi Team I am want to do Similar kind of pop-up dialog box before submitting the survey. similar kind of pop-up dialog window is available for the cancel button in survey page. Description: I am triggering survey to the end user, I need pop up box bef...
Resolved! How to Recover of scoped application version after clone/upgrade
I have published the application in dev instance and and also installed with some version, but due to clone/upgrade the version is overridden. Is there any way to recover the overridden version in dev environment?
Now Support Integration to my Instance for upgrade notifications
Is there an elegant way of receiving ServiceNow Support Hot Fix Updates; Maintenance Windows notifications directly within my instance . Ideally I'd want a Change raised for each. The only method so far is to use an inbound action and this is not a p...
Resolved! HTML field read only getting scroll bars
Hi, Our HTML field which read only showing the scroll bars after we migrated to Yokohoma. Can someone please how we can remove that. It was not there before Washington. The scroll bars not scrollable. Below is the screenshot of same.Any help would b...
Security Data Filters in ServiceNow
Overview Security Data Filters (SDFs) in ServiceNow restrict access to records based on user roles or security attribute assertions. These filters are applied before a query is executed, ensuring only authorized users can access sensitive data—whet...