I have a process to compare a freshly cloned prod Utah and a freshly cloned Utah upgraded to Vancouver. In our new Vancouver sandbox navigating to system definitions > Plugins does not give one the opportunity to review a list of just plugins, only ...
Hello,UI actions in sso_proprties tables are not functioning after instance clone and patch. However other instance which was patched at the same time is working with no issues. Suggested the customer to repair the plugin "com.snc.integration.sso.mul...
I have a problem with hide a button that have the same name in an incident_task I create one for compose email but another one was created before and is restricted is in Service management for SOW in a global scope I tried to overrided and is not wo...
Hi All,Can i add "snc_required_script_writer_permission" directly under admin and catalog admin role. And then remove all the users from conditional script writer group?what should be the correct way to use this group/role? Thanks
Has servicenow discontinued on or before option with relative filter. I am not able to choose this option while created reports for RITM not updated for 7 days.
Hi, After updating a plugin, I can find the changes applied in the sys_upgrade_history table. It is then possible to process the changes_skipped in the same way as during an upgrade.I realize that this information is deleted after X days. Only the in...
Hi Team, I'm unable to see any changes on Task table and how to check parent task could you please clarify this one(function executeRule(current, previous /*null when async*/) { if (current.parent) { var parentTask = new GlideRecord('task')...
Hi, I was contacted by a Senior Information Systems Engineer in 5400 Tech Ops Infrastructure about a diagnose on a zscaler issue. Subsequently a file was copied to my hard drive and I have been asked t share a folder via team chat. Just wanted to dou...
when i upgrade to zunrich,why i can't filter by tags in CSM Workspace,this tag column show 'This column can't be filtered'
Good Afternoon, I have found a couple errors within the Lab instructions in ServiceNow University which prevents me from completing a couple courses, who can I email these errors to get these fixed or to get alternative instructions so that I can com...
I added the following script in the client controller to capture MRVS values in the custom widget; however, the values entered by the user are not being captured upon submission of the catalog item.function ($scope, $http, spUtil, nowAttachmentHandle...
I added the following script in the client controller to capture MRVS values in the custom widget; however, the values entered by the user are not being captured upon submission of the catalog item.function ($scope, $http, spUtil, nowAttachmentHandle...
Hello Experts, Since the upgrade to te Utah release I've encounter this "problem" where the worknotes in the activity stream on the CSM Workspace does not have the yellow background anymore. By searching about this I've encounter the system propertie...
I cloned the out-of-the-box widget to capture MRVS values when a request is submitted. However, the values entered by the user are not being captured on submission, and the custom portal throws an error.If I switch back to the OOTB widget record, it ...
