I am having users who are unable to view the text in the body of the email when using Dark Mode. The text blends in with the black background. It seems to be occurring when an inbound email comes in from an external email. Also the header (to and fro...
Has the end-of-life date for Xanadu support been announced yet? I haven't been able to see any concrete dates anywhere.
With the May 2025 security patch, you may start seeing an error while working with reference fields in ServiceNow: "Part of the query on <tableName> has been ignored because of insufficient access for ‘query_range’ operation on <tableName.fieldName>...
Hi EveryoneWe have a workflow to notify on-call users regarding their shifts, when an high impact incident is raised, also we have an oncall portal which allows users to see their current shift and the primary and secondary contact, however the flow ...
I have been trying to get an instance for quite a while a now. But whenever I am clicking on the version of instance and request, it throwing an error "We were unable to assign an instance to you. Please retry now." It has been happening for more th...
On my Yokohama PDI Instance, I had IRM Licenses and could access the GRC Modules.After requesting a new PDI on Xanadu, I no longer have any IRM Licenses.So, even though I've installed the GRC Plugins, I can't access them.How do I get the IRM License ...
Dear team,When i click to request instance, its showing an error in instance status that fulfilling request "CANCEL".I also attached screen shot of this error. Please help to resolve this issue. Thanks
exported update set from one instance. imported to another instance but facing error while previewing
Hi all,I’ve created a Flow Designer flow to trigger an approval request to the manager of the "Requested For" user in a Service Catalog item.The flow is working perfectly in my PDI instance — it creates the Requested Item and sends the approval to th...
We are attempting to do the migration from Performance Analytics to Platform Analytics. However, some previous dashboards are using custom filters for groups using breakdowns employing calls to the javascript gs. object, and these do not migrate ove...
We are working on a security improvement for our portal content (secutiry-content-polices), and we need to include a limitation on script origins in the http header. We include the image, media and frame sources, but we still have a pending to includ...
When working on a form, what is the difference between Insert and Update operations?A. Insert creates a new record and Update saves changes, both remain on the formB. Insert creates a new record and Update saves changes, both exit the formC. Insert s...
My client is using ServiceNow with Xanadu and is planning to upgrade to Zurich this autumn.Where can I check the last support date of Xanadu?And also where can I know when is the the official release day of Zurich?I want to know the schedule to plan ...
Hello Community,I’m looking for some guidance on best practices regarding Automated Test Framework (ATF) Test Generator and Cloud Runner across environments.Our Use CaseWe actively use ATF & Cloud Runner in Dev and Test to automate validation and tes...
