(function executeRule(current, previous /*null when async*/) { var gr=new GlideRecord('sc_req_item'); gr.initialize(); gr.cat_item=current.cat_item; gr.request=current.request; gr.requested_for=current.requested_for; gr.opened_at=cu...
GlideRecord('incident');x.addQuery('number','INC0000011');x.query();if(x.next()){ gs.info(x.problem_id.getDisplayValue()); gs.info(x.problem_id.short_description.getDisplayValue()); GlideRecord('incident');x.addQuery('number','INC0000011');x.query();...
1- XML parsing methods and any materials to prepare for XML parsing2-ServiceNow custom application configuration materials and any links for prepartion
Hello everyone, I have 132 plugins available for updates. Do you know how I can do this? Should we need to update one by one or is there any way to do this simultaneously? Your help is greatly appreciated. Please share your insights. Thanks,Kishor ...
We were using Support view in Service Portal and now that we are upgrading to Employee Center the support view filter does not work. Please see attached screenshot.
Hello,after upgrading our instance on Xanadu, we encountered our instance giving us multiple "There is a Javascript error in your browser console" messages. These messages were showing only to admins. On checking the console, we found the error was l...
We have known for a while that Core UI reports would be deprecated in favor of Platform Analytics. We've planned for such in that our baseline reports we created as part of our product were migrated over to Platform Analytics. However, we have noti...
I exported the incident xml, and found the priority , state, impact and etc values are missing only the id is present.<impact>3</impact><incident_state>1</incident_state><state>2</state>i need to value to be present in the exported xml as mentioned b...
We are facing an issue with the password reset functionality for LDAP/AD users after updating to Yokohama Patch 4a in our PROD instance since yesterday. Before applying this patch, the functionality was working properly. Currently, we are unable to u...
Can anybody provide me some deep knowledge of client script , business rule , and server side that all interviewers may ask in their interviews. Some tricky scenarios or some deep knowledge .
Security does not allow the execution of that action against the specified record
It seems our developer instance in Washington DC release is undergoing maintenance and is down for last 1 hour or so.Is there any timeline on when that can be up?DO we have any maintenance windows for dev instances and any email notification for the ...
i was receiving an error message stating "This scope is already taken by another application" as i was creating an application and attempted to utilize different naming conventions of the scope, but still received the error. then i attempted to upda...
Hello All,I'm trying to use Admin Center and added a report for incidents to the dashboard, but when I click the incident number I get an "The page you are looking for could not be found" error. Has anyone been able to get this working?
