How are catalog item fulfilment states configured?

0es7kqz9sz · ‎05-26-2026

Dr Atul G- LNG · ‎05-27-2026

Please check the flow mapped to this catalog item. It is called “Stages

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Tanushree Maiti · ‎05-27-2026

Hi @0es7kqz9sz

Using stages. Refer following links .

To Know Flow Stages , refer : Flow Stages: A gem for Service Catalog

Configure stages and add them to a flow

https://www.youtube.com/watch?v=6bf6ZE_ZsZU

https://www.youtube.com/watch?v=bH0Roon5OJM

Workflow Stages: Workflow stages

Selecting the best stage renderer for a workflow

https://www.youtube.com/watch?v=WB0JF-faR3c

https://www.servicenow.com/community/developer-forum/workflow-stages/m-p/1982449

+Knowledge Base workflow stages

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Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Ankur Bawiskar · ‎05-27-2026

@0es7kqz9sz

the steps are readily available in docs.

what did you start and where are you stuck?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader