How do you use GlideRecord to query records in ServiceNow?

[TarunNagar]

How can you use GlideRecord in ServiceNow to query records from a table? Explain its basic syntax, key methods like addQuery(), addEncodedQuery(), and next(), and provide an example of retrieving specific records based on conditions. How does GlideRecord differ from standard SQL queries in databases?

[Jon23]

Hi @TarunNagar 

Check out:

• ServiceNow Documentation for GlideRecord
• GlideRecord Query Cheat Sheet

[Sandeep Rajput]

@TarunNagar Please refer to this tutorial on GlideRecord https://developer.servicenow.com/dev.do#!/learn/courses/xanadu/app_store_learnv2_scripting_xanadu_sc...

[AndersBGS · Accepted solution]

Hi @TarunNagar ,

Have you looked at the documentation for the functions? This is quite well explained.

[jameswood32]

To use GlideRecord in ServiceNow for querying records, first, you create a GlideRecord object for the table you want to search. Then, use the query() method to execute the search. You can filter the results using addQuery() to specify conditions, such as looking for records with a specific value in a field. After the query runs, use next() to loop through the results and access the individual fields of each record. If you need a specific record, you can use get() with the record’s Sys ID. Need help with filtering or optimizing queries?