I need help in knowing when glide.email.inbound.max_body_chars this was introduced

[Bathanapall]

He Team,

Want to know when was this "glide.email.inbound.max_body_chars" introduced.

We don't have this property in our system. So assuming this came with OOB package with default size limit.We see the email errored out with character limit error from MAY 2022 in our system.  But if someone can help me with the exact or approximate date and which release this was introduced it will be very helpful.

I also referred the article but did not get the date introduced. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0785037

Thanks in advance,

Mahesh.

[Dr Atul G- LNG]

Hi @Bathanapall 

As per the KB update from 2023, which is about two years ago, the change was introduced around four releases back. However, it’s difficult to specify the exact release name.

[GlideFather]

Hi @Bathanapall 
you asked the same question 2 weeks ago:
https://www.servicenow.com/community/itom-forum/when-was-this-property-introduced-in-servicenow-quot... 

Was that information as accepted solution not sufficient?

[Bathanapall]

yes it was helpful, but however we have a couple emails with this error showing up from May 2022 in our system.  So, it should be introduced even before 2023. To double confirm this, I have put this question again

[GlideFather]

Ok ok and what does the error message from 2022 say?

(it might be nearly impossible to debug something from 2022... is it really important for the 2025 reality?)