Is it possible hide a user preference display option

Flemming Skytte
Tera Contributor

‎10-09-2023 02:43 AM

After upgrading to Utah we noticed that the "Date and time format" does not display out local setting. We contacted ServiceNow Support that told us its not possible to show it in our local date/time format. You an see the error on the picture:

disable_ui.png

 

As a workaround we where wondering if there is a workaround where we can hide the menu option via the id, id="datetime-select", using a UI Page or Client Script.

 

Thanks up front 🙂

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Flemming Skytte
Tera Contributor
In response to Peter Bodelier

‎10-09-2023 03:36 AM

Ahh shame. But thanks for trying.

 

We have made a hopefully temporary workaround with a Before BR, that if a user tries to set the date/time, we abort the action. Not pretty, but it works.

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Peter Bodelier
Giga Sage
In response to Flemming Skytte

‎10-09-2023 03:37 AM

Sometimes a 'if it works, it works' is good enough. 🙂


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