New fields not appearing on Incident form

[johnackerman]

Hi everyone,

I recently added a couple of custom fields to the Incident table. They show up in the dictionary and I also added them to the form layout, but they’re still not appearing on the Incident form in the UI.

I already tried clearing cache and checking the form view, but the fields are still missing even with admin access.

Could this be related to a UI policy, client script, or something else overriding the form? Has anyone run into this before?

Thanks!

[Dr Atul G- LNG]

Hi @johnackerman 

Did you apply any UI policy, data policy, or BR? Technically it should appear. Try removing it or adding it again, then check.

[yashkamde]

Hello @johnackerman ,

check the view if you configured any custom view or what? that can restrict the fields from displaying...

If my response helped mark as helpful and accept the solution.

[AndersBGS]

Hi @johnackerman 

Did you apply the new fields to the correct view?