New fields not appearing on Incident form
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yesterday
Hi everyone,
I recently added a couple of custom fields to the Incident table. They show up in the dictionary and I also added them to the form layout, but they’re still not appearing on the Incident form in the UI.
I already tried clearing cache and checking the form view, but the fields are still missing even with admin access.
Could this be related to a UI policy, client script, or something else overriding the form? Has anyone run into this before?
Thanks!
1 REPLY 1
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3 hours ago
Did you apply any UI policy, data policy, or BR? Technically it should appear. Try removing it or adding it again, then check.
*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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