Hi @Community Alums
1. Upgrade: ServiceNow regularly releases platform upgrades twice a year, typically in March and September, to ensure you have access to the latest features, functionality, and security fixes.
2. Patch/Minor upgrades: Smaller patches and minor updates may be released throughout the year to address critical issues or vulnerabilities.
3. Plugins: Software component that adds specific features or functionalities to existing applications within a ServiceNow instance. It enhances or extends the capabilities of the platform. Plugins can be activated or deactivated, allowing administrators to choose which features they want to enable.
Hope this helps.
Regards,
Siva
