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‎09-14-2024 09:27 PM
I could not open my instance it's showing as offline since yesterday, also it's showing that my instance is undergoing unscheduled maintenance.
Solved! Go to Solution.
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‎09-15-2024 01:36 PM
Hi @RittaS
PDI doesn't come with support, which means if it is offline or unavailable or reclaimed no one from the community can support it. You can either wait for more time or release your PDI and get a new one. For the future, take regular back of update set.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎09-15-2024 05:23 AM
Then the instance is undergoing unscheduled maintenance. Since it's a PDI, there is no support on these instances. You can only do 1 of 2 things: wait (hoping it will come back) or release it and request a new one.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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‎09-15-2024 01:36 PM
Hi @RittaS
PDI doesn't come with support, which means if it is offline or unavailable or reclaimed no one from the community can support it. You can either wait for more time or release your PDI and get a new one. For the future, take regular back of update set.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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