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PDI Stuck in “Upgrading Instance in Progress” Status

rakeshnagar
Tera Contributor

Hello Team,

My Personal Developer Instance (PDI) has been stuck in the status “Upgrading Instance in Progress” for more than an hour.

I’ve tried refreshing the page multiple times, but the status hasn’t changed. Could you please help me to resolve this issue or reset the instance?

Thank you in advance for your support.

Screenshot 2025-10-19 150046.png

1 ACCEPTED SOLUTION

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @rakeshnagar ,

 

There is no official support available for PDI so the only option for you is to wait it to be completed. Once process completed, you will get an email and then you can check it again.

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

View solution in original post

8 REPLIES 8

Hi @GlideFather ,

 

As you know that it is usual practice on community that many people are replying on same question and many times with same answer so i am not an exception. Its on user to select the correct answer, many times it is happening with me as well that even my answers are not selected as solution accepted but i am not complaining. Anyways..if user want he can select multiple answers as solution accepted. 

 

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

@Nikhil Bajaj9

Fair enough, congratulations on having your answer recognised, even if it echoed what was shared a day before.

 

Personally, when I see a question which is already answered well, I usually leave it be rather than adding another similar response. It sometimes feels like there's a competition of who will be randomly selected, even when the added value is minimal or close to zero.


I understand that multiple answers can be selected and I appreciate you sharing your perspective. My comment wasn’t meant with any bad intent,  I was just curious about the motivation behind repeating an existing answers, answer yourself if it makes this Community better... Ccongrats again on your solution, I’m sure it took efforts :))))

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Hi @GlideFather ,

 

It look like i made a blunder by replying to user and he made a big mistake by selecting my answer as solution accepted. we both became culprit 🙂 🙂 🙂 🙂 🙂 . Going forward i will keep it in mind, not to answer quetion which already have similar answers - although it is a common practice on community. Anyways i respect you and your perspective and your efforts as well so..leaving it here only.

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

AndersBGS
Tera Patron
Tera Patron

Hi @rakeshnagar ,

 

Please wait, it should complete after some time.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/