PID creation failing each time

erikt360
Kilo Contributor

Thursday

Hi 

Unfortunately I am not able to create a PID. I am not able to get any support to find out why this is failing??  Any tips on how I can reset my account?

 

Kind regards

Erik (with a K)

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron

yesterday

Its PDI 🙂

 

Don't worry, it's normal these days. Try to get a lower instance, preferably Zurich or below, and then upgrade to the latest version. The upgrade typically takes 3–4 hours."

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GlideFather
Tera Patron

yesterday

Ahoy @erikt360,

could you possibly describe failing how?

 

To get your PDI, navigate to https://developer.servicenow.com/dev.do#!/manage-instance and request one.

Then please share any eventual errors or whatever behaviour you observe

_____
Answers generated by GlideFather. Check for accuracy.

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Tanushree Maiti
Tera Patron

yesterday - last edited yesterday

Hi @erikt360 

 

Either wait for some time like 24-48 hours, 

OR

Request for Zurich PDI instance and upgrade to Australia.

 

There is no support available for PDI.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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