PID creation failing each time

[erikt360]

Hi 

Unfortunately I am not able to create a PID. I am not able to get any support to find out why this is failing??  Any tips on how I can reset my account?

Kind regards

Erik (with a K)

[Dr Atul G- LNG · Accepted solution]

Its PDI 🙂

Don't worry, it's normal these days. Try to get a lower instance, preferably Zurich or below, and then upgrade to the latest version. The upgrade typically takes 3–4 hours."

[Dr Atul G- LNG · Accepted solution]

Its PDI 🙂

Don't worry, it's normal these days. Try to get a lower instance, preferably Zurich or below, and then upgrade to the latest version. The upgrade typically takes 3–4 hours."

[GlideFather]

Ahoy @erikt360,

could you possibly describe failing how?

To get your PDI, navigate to https://developer.servicenow.com/dev.do#!/manage-instance and request one.

Then please share any eventual errors or whatever behaviour you observe

[Tanushree Maiti · Accepted solution]

Hi @erikt360 

Either wait for some time like 24-48 hours, 

OR

Request for Zurich PDI instance and upgrade to Australia.

There is no support available for PDI.