Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

"employee experience foundation" updates

Joe Walters
Tera Expert

I'm looking to update the Employee Experience Foundation (sn_ex_emp_fd) plugin/store app from our installed version 27.0.1 to the latest (29.0.1). I see vague mentions of 'Key Features' but not enough detail to clue me in to where I can actually see these new features so that I can communicate them internally or even understand them myself. 


Can someone point to where in the platform I can actually demonstrate these new capabilities?

Specifically, in v28.1.4, the following things are mentioned in the release notes: 

  • "Enhanced functionality to enable admins to personalize email templates and layouts, while maintaining company branding facilitating the sending of knowledge articles and scheduled information to oneself for future viewing" 
    • Q: What does 'enhanced functionality' mean? In other words, enhanced how?
    • Q: Also, where do I see this specific new capability: 'sending of knowledge articles and scheduled information to oneself for future viewing'?
  • "Enabled 'week view' as the default view for schedule information"
    • Q: Where can I actually see or demonstrate this?

EDIT: I forgot to mention that I've looked in a PDI I have that's already up to date with the latest version (29.0.1) but haven't found where these new capabilities might appear.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Joe Walters 

In this case, connect with your ServiceNow account manager and ask them to involve the team for a demo of the latest features.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************