Self-Hosted to ServiceNow Host Instance Migration

Sainath N
Mega Sage
Mega Sage

Dear Experts,

 

I am looking for a guide or process documentation or any reference articles based on your past experience or knowledge around migration to the ServiceNow instance from self-host to the ServiceNow cloud.

 

I looked over the wiki, community, and HI portal and could not find any revelatory information.

 

Appreciate your inputs!!! Thanks in Advance!

 

3 REPLIES 3

Tony Chatfield1
Kilo Patron

Hi, I would consider engaging your SNC account manager for advice and next steps, alternatively log a support case on the portal requesting clarification\details.
Although I understand there at differences between the instance types, hopefully ServiceNow has been through this before and has a low impact process\solution.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sainath N 

 

https://www.servicenow.com/community/now-platform-forum/what-is-the-migration-best-practice-to-self-...

 

https://www.servicenow.com/community/now-platform-forum/servicenow-migration-from-on-prem-to-cloud/m...

 

and bottom line, please include SN team for this.

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Dr. Atul G. - Learn N Grow Together
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Vishal36
Mega Guru

Hi @Sainath N

 

It doesn't seem ServiceNow has any public documentation available for this migration. Migrating from one system to another can be a complex process that requires careful planning. To ensure smooth migration, consider factors such as thorough planning, phased migration, risk mitigation plan, etc. You may refer to this blog for complete insight into the factors that must be considered. 

 

Once the pre-steps are finalized, selecting the right migration tool is the next crucial step. Considerations include no data loss, system downtime, and a highly secured and reliable approach.     

 

 OpsHub, a ServiceNow partner, has extensive expertise in undertaking complex migration projects, ensuring zero downtime, preserving data integrity, executing systematic cutovers, and employing a factory-style approach.  

 

Feel free to contact us for an initial free consultation on migration planning with our solutions architects.       

 

Thanks,

Vishal