Service Portal

[HARSHA GOWDA R]

Hi Friends,
There is a widget called as SC Popular Items. I am not able to locate it in my PDI, can anyone help me find that?

[Community Alums]

Hi @HARSHA GOWDA R ,

Navigate to Service Portal> Widgets

The search for the name "SC Popular Items"

[HARSHA GOWDA R]

Hi @Community Alums ,
I tried the above steps and could locate the widget in the backend. My main query is that I need to see the same widget (SC Popular Items) in either SP or ESC. Currently I can only see it on KB homepage, SP_CONFIG homepage and MESP homepage. So is it hidden using some ACL in SP or ESC?
Below i have attached the copy of it where this widget can be accessible
 You can refer the following link:https://dev####.service-now.com/sp_page.do?sys_id=fe87a11147132100ba13a5554ee490b9&sysparm_record_target=sp_page&sysparm_record_row=1&sysparm_record_rows=1&sysparm_record_list=sys_idINfe87a11147132100ba13a5554ee490b9

[Dr Atul G- LNG]

Hi @HARSHA GOWDA R 

So is it hidden using some ACL in SP or ESC?

Atul: What do you mean by this. OOTB it is availabel on SP .

[Community Alums]

Hi @HARSHA GOWDA R ,

Sorry am little nervous here to understand your ask now, your original question was  "I am not able to locate ". which i gave the answer.

Now, that changed !!