Service Portal

HARSHA GOWDA R
Tera Contributor

Hi Friends,
There is a widget called as SC Popular Items. I am not able to locate it in my PDI, can anyone help me find that?

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @HARSHA GOWDA R 

 

https://www.servicenow.com/community/developer-forum/portal-popular-items-modification/m-p/2408906

 

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Dr. Atul G. - Learn N Grow Together
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Hi @Dr Atul G- LNG .
My main query is that I need to see the same widget (SC Popular Items) in either SP or ESC. Currently I can only see it on KB homepage, SP_CONFIG homepage and MESP homepage. So is it hidden using some ACL in SP or ESC?
Below i have attached the copy of it where this widget can be accessible
 You can refer the following link:https://dev####.service-now.com/sp_page.do?sys_id=fe87a11147132100ba13a5554ee490b9&sysparm_record_ta...