ServiceNow Backup Policy

SimranK93838843
Tera Contributor

‎01-17-2025 02:27 AM

Hi, 

i would want to get information about:

  1.  What are the current backup policies for the application data?
  2. What archival process is in place for the application data?

 

0 Helpfuls
  • 480 Views
7 REPLIES 7

Anurag Tripathi
Mega Patron
Mega Patron

‎01-17-2025 03:36 AM

Hi,

You should check this with your Account Managers. 

How Frequently the data is backed up and to what Data center, these things may be different based on different Contracts, geographies etc. 

 

-Anurag
0 Helpfuls

SimranK93838843
Tera Contributor
In response to Anurag Tripathi

‎01-17-2025 03:49 AM

Sure thank you

0 Helpfuls

Simon Hendery
Mega Patron
Mega Patron

‎01-17-2025 10:56 AM

Hi @SimranK93838843 

 

I agree with @Dr Atul G- LNG & @Anurag Tripathi that this is a topic best discussed with a ServiceNow account rep.

 

However, for general info on ServiceNow's backup protocols, you may wish to review this whitepaper:

https://www.servicenow.com/premium/resource-center/white-paper/high-availability-whitepaper.html

 

There's also more general info on ServiceNow's security, privacy, compliance and trust posture here:

https://www.servicenow.com/company/trust.html

 

0 Helpfuls