ServiceNow HealthScan Application

RJ Thomas
Giga Contributor

Hi,
I've seen on ServiceNow's YouTube channel that there's a new product, HealthScan (https://www.youtube.com/watch?v=Ts5IvdiRZqo), which looks very attractive, especially since we have a small window to carry out platform upgrades each year. Does anyone have any details on this, as this video seems to be the only source of information - there's nothing on HI, the Community or SN Docs.

Thanks in advance!

1 ACCEPTED SOLUTION

Victoria Del Mu
ServiceNow Employee
ServiceNow Employee

Hi - Here is some information about HealthScan. This offering is not a new offering and the good news is that we have received many feedback that it is a great tool to help you scan instance health and also track your upgradeability.

A healthscan report is free. To obtain your report, you need to ask your Sales Consultant or Success Manager for the a copy of the report.

Highly recommend that you check it out. Thank you.

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/quick-answer/health-scan-instance-health.pdf

 

View solution in original post

13 REPLIES 13

Any idea who partners can contact to get training and access to HealthScan?  Since ACE is going away, our customers would benefit from this and help them with their upgrades.

dialy gningue1
Tera Contributor

hello, 

any update on this application? 

Can I get more information on ServiceNow HealthScan and its implementation in ServiceNow

@dialy gningue,

 

You can download the ServiceNow HealthScan PDF here.

 

Here are the Configuration Reviews as well.

 

If this helped, please mark as helpful.

Lynn Davies
ServiceNow Employee
ServiceNow Employee

https://www.servicenow.com/services/optimization-services.html

 

This will hopefully give you more insight into how we can help you optimise.

 

Take care! 

Victoria Del Mu
ServiceNow Employee
ServiceNow Employee

Hi - Here is some information about HealthScan. This offering is not a new offering and the good news is that we have received many feedback that it is a great tool to help you scan instance health and also track your upgradeability.

A healthscan report is free. To obtain your report, you need to ask your Sales Consultant or Success Manager for the a copy of the report.

Highly recommend that you check it out. Thank you.

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/quick-answer/health-scan-instance-health.pdf