What is plugin maintenance mode?

Ereshkigal
Tera Contributor

Hi.

I refer to the plugin changes in the official docs to get knowledge to upgrade from SanDiego to Tokyo.

However, there are places where I am not sure what the state is due to the changes in the plug-in

It's in maintenance mode.

What should be done if an activated plugin goes into maintenance mode (can it remain activated or should it be deactivated?)

Thank you!

3 REPLIES 3

Community Alums
Not applicable

Hi @Ereshkigal ,

Maintenance mode is only available to ServiceNow employees. If you require something done with maint access please contact customer support.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Thank you for your reply.

In other words, plugins in maintenance mode cannot be used (does that mean that they are automatically deactivated)?

Thank you!

Community Alums
Not applicable

Hi @Ereshkigal ,

Yes, that's correct !!

Glad to see my answer helped You. 
Kindly mark the applicable answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep