
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-22-2023 08:28 PM
Hi all,
Every time ServiceNow schedule a patch we get a VTB created automatically in our instance. Is there a way to set who the owner of that VTB should be and who should be group members? The owner seems to be set at random and I can't find how to set it to a particular user for each new VTB that is spawned by the patching program.
Cheers,
Brad
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-23-2023 12:51 AM
Hi @Brad Warman,
You can set glide.upgrade_center.task_board.owner and glide.upgrade_center.task_board.members system properties, with the sys_id's of the users you want to use.
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-23-2023 12:51 AM
Hi @Brad Warman,
You can set glide.upgrade_center.task_board.owner and glide.upgrade_center.task_board.members system properties, with the sys_id's of the users you want to use.
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-08-2024 11:09 PM
Hi Peter
I tried it with the sys_id but it didn't work. I created a case on Now Support and they told me that User ID (user_name) must be set instead of sys_id. Just for your information :-).
Regards,
Roy

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-23-2023 02:05 PM
Excellent, thanks Peter.