Define 'refresh'?
Do they want a clone of PROD over DEV, so any old, no longer used development will be over written? In that case: backup anything they still need or is in progress of development, make sure your clone excludes and preservers are set correctly, all the after clone cleanup scripts are up to date, request a clone, put the backed up work back and you're done.
But this all depends on what 'refresh' means. Because that could also mean a zboot, although I doubt that that is what they want.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
