ServiceNow University shows Blank Page

Laveena-Agarwal · 4 weeks ago

Hi All,

From morning I am trying to open ServiceNow University, but it is showing me Blank Page with a "clock" sign. Is there any downtime going on?

Laveena-Agarwal · 4 weeks ago

Issue is resolved, Thanks to @Jim Poisson

This is the response from him -

Seems to have been a known issue with the Zurich release that is addressed in patch 1 https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2325656

Closing the thread now.

View solution in original post

tiyasataluk · 4 weeks ago

Works fine for me... Internal network issues, may be?

Bhuvan · 4 weeks ago

@Laveena-Agarwal

It seems to be similar issue to below

https://www.servicenow.com/community/training-and-certifications/unable-to-access-servicenow-univers...

Try to raise a case with Now Learning help center or contact your Learning Admin who should help to resolve the issue.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

GlideFather · 4 weeks ago

Hi @Laveena-Agarwal,

works ok for me:

You can however tried to log out - erase browser's cache - log in, login in alternative browser or incognito mode.

Let me know if that helped

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */

Dr Atul G- LNG · 4 weeks ago

Hi @Laveena-Agarwal

"The same issue was raised yesterday by another team member. The point is, a case needs to be logged.

Are you able to open a case using https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420?

@Jim Poisson can help here

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