ServiceNow Upgrade Recommendations - Which Version Should we Choose?

Manjusha_Pawar · ‎09-24-2024

Hi everyone,

We are planning to upgrade our ServiceNow instances and would appreciate some advice on which version we should upgrade to either Washington DC or Xanadu. Could anyone share recommendations based on stability, new features, and best practices for the latest ServiceNow versions?

What version is considered most stable right now?
Are there any critical updates or features in recent releases that we should consider?
Any common issues or things to be aware of when upgrading?

Thanks in advance for your help!

Dr Atul G- LNG · ‎09-24-2024

Hi @Manjusha_Pawar

What version is considered most stable right now? --
Atul: Every version is good but if talk about stability DC release is much more stable
Are there any critical updates or features in recent releases that we should consider?
Atul: Yes, both DC and Xanadu have its own features, for you can speak to your SN account manager or check the release notes.

https://youtu.be/sJYEzs_Dju0

https://youtu.be/q628bve6ivs

Any common issues or things to be aware of when upgrading?
Atul: As such no, we recently moved to DC release and it was smooth and easy upgrade.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎09-24-2024

Hi @Manjusha_Pawar

What version is considered most stable right now? --
Atul: Every version is good but if talk about stability DC release is much more stable
Are there any critical updates or features in recent releases that we should consider?
Atul: Yes, both DC and Xanadu have its own features, for you can speak to your SN account manager or check the release notes.

https://youtu.be/sJYEzs_Dju0

https://youtu.be/q628bve6ivs

Any common issues or things to be aware of when upgrading?
Atul: As such no, we recently moved to DC release and it was smooth and easy upgrade.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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