Text search not working for new record

caoh
Tera Contributor

In our company's ServiceNow environment, text search on an existing table used to work normally. Recently, however, while text search can still retrieve old records from the same table, it fails to find new ones. New records are retrievable using other fields like "name".
We recently installed the patch glide-zurich-07-01-2025__patch6-hotfix1-02-05-2026_02-09-2026_1234.zip. Could this patch be the cause?

1 REPLY 1

GlideFather
Tera Patron

Hi @caoh,

 

you have already posted the same question HERE. Please avoid posting duplicate questions..

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100 % GlideFather experience and 0 % generative AI