To test different SLA's using one test/test suite in Automated test framework

khyathi1
Tera Contributor

There is a requirement to test 1000+ SLA's using ATF. Can anyone suggest a dynamic way to create tests/test suites to complete this requirement at once.

1 REPLY 1

Hemanth M1
Giga Sage
Giga Sage

Hi @khyathi1 ,

 

are these SLA's on a single table or spread across mutliple tables, try to add more use cases in a single test (ex: test all the response and resolution SLA's for different conditions/priorities for a record i.e p1 to p1 response and resolution SLA's in one single test).

 

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025