UI Policy action
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03-12-2025 09:07 AM
I have a catalog and form, where I have to implement the requirement:
if engagement id : 1234, then private checkbox should be auto checked means true. Private checkbox is true/false type field on table.
How to implement in form view and workspace view?
In catalog view, there is catalog UI Policy action created with value action : Set value and value true.
but in form view, UI policy action I dont see value action, I can see only clear the field value.
Please Help me with form view and workspace view
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03-12-2025 09:31 AM
Hi @KiranmaiP
Same way with support of UI policy you do this in Form and Workspace, In UI policy make sure Global is Tick/ True so that this can be applicable at form / WS as well.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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03-13-2025 01:39 AM
I don't see Value action field in UI POLICY ACTION, they are available in Catalog UI Policy
Please help me with alternative
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03-13-2025 01:41 AM
UI Policy actions never have a 'value' field. They are defined by options like 'Visible/Mandatory' or 'Read-only.' The value needs to be defined in the UI Policy itself. @KiranmaiP
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-13-2025 01:45 AM - edited 03-13-2025 01:46 AM
Yes, the condition I have given but,
If condition met:Checkbox true in UI policy action.
This cannot be achieved by read-only, visible and mandatory