unable to upgrade PDI to Australia from Zurich

[BharathR6861116]

I am unable to upgrade PDI to Australia from  Zurich . its keeps stuck  in the upgrading the instance  for a quit a while . I tried to release  Zurich PDI and request only Australia patch 2 . it same . pls help me on this .

[Dr Atul - LNG · Accepted solution]

Hi @BharathR6861116 

Upgrade takes time, 4-8 hrs in many cases. you cna login into Pdi and see the upgrade status

https://devxxxx.service-now.com/now/nav/ui/classic/params/target/%24upgrade_client.do

[Dr Atul - LNG · Accepted solution]

Hi @BharathR6861116 

Upgrade takes time, 4-8 hrs in many cases. you cna login into Pdi and see the upgrade status

https://devxxxx.service-now.com/now/nav/ui/classic/params/target/%24upgrade_client.do

[Tanushree Maiti · Accepted solution]

Hi @BharathR6861116 ,

Wait for completion of the activity for 4-5 hours.

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up"  or not getting online state for more than 24 hours, then

 I will  advice you  to release the instance and request a new one . 

As you know there is no support available for PDI.