unable to upgrade PDI to Australia from Zurich

BharathR6861116 · yesterday

I am unable to upgrade PDI to Australia from Zurich . its keeps stuck in the upgrading the instance for a quit a while . I tried to release Zurich PDI and request only Australia patch 2 . it same . pls help me on this .

Dr Atul G- LNG · an hour ago

Hi @BharathR6861116

Upgrade takes time, 4-8 hrs in many cases. you cna login into Pdi and see the upgrade status

https://devxxxx.service-now.com/now/nav/ui/classic/params/target/%24upgrade_client.do

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View solution in original post

Tanushree Maiti · 52m ago

Hi @BharathR6861116 ,

Wait for completion of the activity for 4-5 hours.

If your your Servicenow Developer PDI has been stuck in a "launching," "waking up" or not getting online state for more than 24 hours, then

I will advice you to release the instance and request a new one .

As you know there is no support available for PDI.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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