why my instance is hybernating if i dont use it for 2 days
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03-09-2026 10:47 AM
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03-10-2026 03:12 AM
Hello @Jahnavi9459 ,
It is ServiceNow PDI’s default behavior. If you don’t wake up your PDI, it will go into hibernation. Sometimes there is a risk of the PDI being not accessible, so it is good practice to take a daily backup and at least try to wake up your PDI regularly.
If this helps you then mark it as helpful and accept as solution.
Regards,
Aditya
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03-10-2026 09:26 PM
Hello @Jahnavi9459 ,
I hope you are doing well . Does your query is resolved ?
If my response helps you then mark it as helpful and accept as solution.
Regards,
Aditya
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03-10-2026 03:18 AM
Hi @Jahnavi9459
ServiceNow Personal Developer Instances (PDIs) are free resources, and when they are not actively used (typically after 6-10 hours of inactivity), they go into a "sleeping" or hibernation mode to save system resources.
If you need to wake up Simply log in to the developer site and click the "Wake up" action in the menu.
Its the expected behavior.
