why my instance is hybernating if i dont use it for 2 days

Jahnavi9459
Mega Explorer
 
7 REPLIES 7

Aditya_hublikar
Mega Sage

Hello @Jahnavi9459 ,

 

It is ServiceNow PDI’s default behavior. If you don’t wake up your PDI, it will go into hibernation. Sometimes there is a risk of the PDI being  not accessible, so it is good practice to take a daily backup and at least try to wake up your PDI regularly.

 

 

If this helps you then mark it as helpful and accept as solution.

Regards,
Aditya

Hello  @Jahnavi9459 ,

 

 I hope you are doing well . Does your query is resolved ?

 

 

If my response helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Tanushree Maiti
Kilo Patron

Hi @Jahnavi9459 

 

ServiceNow Personal Developer Instances (PDIs) are free resources, and when they are not actively used (typically after 6-10 hours of inactivity), they go into a "sleeping" or hibernation mode to save system resources.

If you need to wake up Simply log in to the developer site and click the "Wake up" action in the menu.

 

Its the expected behavior.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: