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AJ Siegel
ServiceNow Employee
ServiceNow Employee

The article is a companion to the Now Learning course From the Experts: User Experience (UX) Leading Practices

 If you want to learn the practices that help you deliver great self-service experiences to your end users, enroll in the course. 

 

Instructions

  1. Download the reference cards using the attachment below
  2. Print them using the Avery 3380 postcard 
  3. Separate only the vertical perforations. Use the horizontal perforation to fold the back up to the front and secure with tape.

CardInstructions.png

 

Check back as new leading practice topics get added.

 

Comments
Tim98
Giga Explorer

Hi, AJ. These are great, but how about a version to be used online in the virtual world? Hard to use these in a virtual meeting because of the need to flip them. Cheers!

AJ Siegel
ServiceNow Employee
ServiceNow Employee

Great idea @Tim98 . If you use something like Miro or Mural, you could potentially import them in from an Excel document. Is that how you would want to use them?

JohnEJasinski
Tera Contributor

AJ .....

Idea - how about a downloadable Knowledge article (KB) with embedded card content, as attachments, in both PDF and PowerPoint formats.

Bonus - infographic PDF - two sided - lots of shapes and colors - eye catching engaging.

Is the content also in NOW Create as a resource?

LOVE THIS STUFF!  JJ

JohnEJasinski
Tera Contributor

need a one pager - cheat sheet - in PDF

Need a PPT (I'll go look in NOW create)

kchapman87
Tera Contributor

Agree with others. There should be a 'virtual' option for this like a PowerPoint or a regular PDF that is easier to view.

FritzB
Tera Explorer

was there ever a digital version of these created? if not, I'd love to help.

KKNash
Tera Contributor

Blocked from my firm to download. If there is a digital version somewhere, please advise. Thanks! 

alejandro_vega
Mega Explorer

Agree with what folks have said here previously. I will be most likely using these cards in a digital context since I work remotely. It would be nice to have them usable in a digital format, right now they are optimized to be printed.

Mosheraatia
Giga Explorer

thank you for that!

Version history
Last update:
‎08-31-2023 08:51 AM
Updated by: