As you probably know, Knowledge is where the ServiceNow community comes together to learn, connect, and get inspired. It’s all about unlocking productivity and creating great experiences on the Now Platform.   This year, we're bringing a series of...

Hello friends!   For those who may have missed sessions at the User Experience Academy at Knowledge 24 (and those who weren't able to attend), we have uploaded our session recordings to the Knowledge website. Our goal is to make this valuable content...

Objective To provide leading practices and guidance around when and why to use the different notification methods within Employee Center Pro.   Content Experience Widget (CEW) – Home page banner     Guidance Target the homepage CEW when every visito...

Hello User Experience Community!   Table of Contents Feel free to click on the links below to explore specific topics.   Product Labels  Employee Center – Employee Center or Employee Center Pro Next Experience Mobile – Now Mobile and Agent Mobile app...

This is an introduction to our Now Learning course on the Value of UX.    Why create this course and who is it for? The course is presented free of charge by the ServiceNow Experience Enablement team, and is designed to illustrate the value of includ...