At Knowledge 2026, @Henrik Hiort and I ran a 90-minute hands-on lab, Design Faster, Smarter: Prototyping with Horizon, Figma, and AI. The room was full of admins, implementors, and builders: people who configure and extend ServiceNow every day but ...
Background ServiceNow's product design organization – known as the Experience Team (EX) – uses Figma as the primary design tool to create wireframes and prototypes of the screens that become our products with each release. To support the 500+ desi...
In an era characterized by rapid technological advancements, the ability to design smarter AI experiences has become a cornerstone of innovation and progress. Leveraging methods like rapid prototyping and iterative testing allows teams to explore unk...
This documentation will walk through locating the Employee Center Figma files on the ServiceNow community site, download and set up of the files and how to modify the file components. Checklist before you Get Started Install Figma for Desktop (r...
After each major update to our Figma libraries (usually aligned to our Now Platform family releases) we'll attach the prior release's libraries here. We plan to keep "n-2" releases available. For example, once we release the next update to Figma so...
