User Activity
I've been instructed to add quite a few fields to the OOB Location table. I don't want to be "that" person who mucks up a base table with a lot of junk that a future admin will be scratching their heads about, so I think extending the table would be ...
We are implementing Knowledge Management. We've updated to the latest/greatest plugins, but we are missing the Knowledge Management Overview dashboard. I've confirmed the Knowledge Overview (com.sn_knowledge_overview) plugin is installed and up to da...
Since upgrading to Xanadu, the Opened field on the Summary tab for an Incident in SOW is missing. It should be located in the left column, between Number and State. Here's a screenshot of the form: I checked the form config for SOW-Incident-Overview,...
10-07-2024
We've set the System Property glide.ui.polaris.experience to 'true', but nothing changed; we don't have the new look and feel for the Next Experience UI. Instead of seeing the Next Experience UI with Configurable Workspace on the same chrome tab, we...
On the Incident form, Service offering is a Reference field (referencing the service_offering table) and the Issue type field is a custom choice field, dependent on what is entered in the Service offering field. When I view the sys_choice table for t...
