User Activity
I'm attempting to make a custom SC Category Page for our Service Portal. When I clone the base SC Category Page, the clone says "You do not have permission to see this category" even though I haven't made any changes. I don't see any dependencies or ...
08-22-2023
I have a Cat Item built out for Onboarding and the desire has been expressed by HR to have it be able to trigger a different Cat Item but only in the rare circumstance it's needed. Essentially, they'd check a box and then the other Cat Item would app...
07-18-2023
I’m encountering an issue when editing a catalog item in Catalog Builder. When I set or edit dynamic behaviors for the questions, they don’t save. There aren't any errors, but the changes aren't kept. I’ve encountered this issue before and I believe ...
06-29-2022
I have an item that was edited in Catalog Builder, then submitted. It's status immediately went to "Checked Out". After waiting a few hours, I looked again and it was still "Checked Out". I attempted to edit it and got the message you see below.
I...
