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09-14-2023 06:30 AM
Hi experts, how can we remove this 'I need more help' option from VA aisearch.
Thanks in advance.
Solved! Go to Solution.
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09-14-2023 06:45 AM
Hi @si21 ,
Greeting!
Please go to topic >AI Search
Follow the screenshot.
Remove the option "I need more help.."
I hope this helps!
Regards,
Hemant
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09-14-2023 06:33 AM
Hello @si21
You can navigate to sys_cs_topic table which contains all VA topics and mark these ai search topics inactive whichever you want to disable.
Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.
Regards,
Samaksh
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09-14-2023 06:35 AM
Hi @Samaksh Wani , not the topic but need to remove that option from the Topic.
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09-14-2023 06:45 AM
Hi @si21 ,
Greeting!
Please go to topic >AI Search
Follow the screenshot.
Remove the option "I need more help.."
I hope this helps!
Regards,
Hemant
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02-21-2024 03:32 AM
Hello, to make changes to a script in AI Search, you need to duplicate the design and publish it with the applied changes?