Hi All, Hope you are doing well I am trying make a data base connection from windows server and I have encountered below issue. Identification Engine errors: See Identification Logs for more info. ServiceNow discovery source in data source choice lis...

Hi Everyone, We have encountered an issue where we are missing data base discovery for 200 plus Virtual/Physical standalone servers. This is where we need to determine if we can get discovery to see these I have performed quick discovery on these ser...

Hello Everyone, Hope you are doing well..! I have encountered an issue that for couple of Oracle Instances Model ID is showing as Unknown for last couple of months though the discovery source is ServiceNow for all those oracle instances. Which means ...

Hello Everyone, Hope you are doing well..! I have created a process qualifier and custom service mapping application pattern for one of the middleware application and 13 servers are associated with that middleware application. The additional data whi...

Hi Everyone, Hope you are doing well. When I removed mainframe CI from application service map usually it removes the relationship from Service configuration Item association table but it is still showing the relationship in Service configuration Ite...