Hello everyone.On Zurich the field label active in English has been translated by actifs ( plural).Example here with the requested items  When searching for occurrences, we have over 1500 fields wrong spelled.Problem known : PRB1967551Here is the wor...

Hi Everyone.We are migrating Decison Trees from EasyVista Sellfhelp in ServiceNowMain idea -> Articles in KB articles, Decisions in Virtual Agent.In EV Trees and articles are nested in a Many to Many net.Trees linked to Trees, Articles linked to Tree...

When and where Business Rules BR apply.Have you ever wonder when and where Business Rules apply? ( When your script has to be executed, Where is this script blocking your way) Is it Before or After submitting a form ? Here is a starting point. Sketch...